CEO & Co-Founder

Joshua T. Hay, Sr. serves as the Chief Executive Officer (CEO) of Indelible Solutions (Indelible). As CEO, Hay oversees all aspects of the organization’s strategy and operations, including client delivery teams and back-office corporate functions. Prior to becoming CEO in 2021, Josh served as the Chief Operating Office for Indelible.

Josh helped drive outstanding business growth and a reputation for delivering exceptional client service since the firm’s inception in 2018.  Josh worked to identify the talent and commitment to quality to grow the firm from an idea in 2018 to a $70M professional services organization in 2022.  Josh led the development of foundational principles that drove Indelible’s growth – specifically, a commitment to hire incredibly talented leaders and always focusing upon the clients and communities that we serve.

Since assuming the role as CEO on the firm’s three-year anniversary, August 31, 2021, Hay continues to effectively manage the growth of the organization by balancing an aggressive go-to-market strategy with the greatest standards for operational excellence. As a co-founder, Hay also has had the privileged opportunity to shape the culture of the Indelible organization. To carry out his vision of maintaining high morale amongst a primarily remote workforce, Hay organized the Culture Action Team (CAT) that is charged with keeping a pulse of the firm’s culture and promoting high morale through organized team building activities.   

Prior to becoming CEO, Hay served as the Chief Operating Officer (COO) of Indelible. In his role as COO, Hay leveraged past educational and professional experiences to form the foundation of growth for Indelible, a core system of internal controls. As a graduate of Florida A&M’s School of Business and Industry’s undergraduate accounting program and the University of North Florida’s MBA program, Hay’s educational background led him to become a Certified Professional Accountant (CPA) as well as a Certified Internal Auditor (CIA). As an internal audit practitioner within the financial services industry, both professional certifications contributed to a high-performing career that included various roles in internal audit and a quality assurance role within enterprise risk management. Hay credits much of his success in the roles he has occupied at Indelible to his educational and professional experiences. 

Outside of Indelible, Hay enjoys spending quality time in sunny south Florida with his wife, Porshae, and their three beautiful children, Sarai, Josh Jr, and Taylor. He is also an active member of the Miami Alumni Chapter of Kappa Alpha Psi Fraternity, Inc.